Shipping Policy

1. Order Processing

• Orders are processed within 1–3 business days after confirmation.
• Orders placed on weekends or holidays will be processed on the next working day.

2. Delivery Time

• Standard delivery time is 3–7 business days, depending on the location.
• Remote areas may require additional time.

3. Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout.
• Free shipping may be offered on selected products or promotions.

4. Order Tracking

• Once the order is shipped, a tracking ID/link will be shared via email or SMS to track delivery status.

5. Delivery Attempts

• Delivery partners will attempt delivery 2–3 times.
• If unsuccessful, the order may be returned.

6. Delays

• Delays may occur due to unforeseen circumstances such as weather, logistics issues, or high demand.
• In such cases, delivery timelines may be extended.

7. Damaged or Missing Items

• If the package is received in a damaged condition or items are missing, report it within 48 hours of delivery by contacting clubmall.ltd@gmail.com with proof (images/video).

8. Incorrect Address

• Ensure the shipping address is accurate. Orders with incorrect or incomplete addresses may be delayed or undelivered.